Privacy Policy

Last Updated: September 9, 2025

1. Introduction

Nopsax ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nopsax.com (the "Site") or use our products and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our products and services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions or surveys
  • Contact us through our Site

The personal information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (we do not store complete credit card information)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on pages
  • Referring websites
  • Click patterns

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer support
  • Send transactional emails (order confirmations, shipping notifications)
  • Send marketing communications (if you have opted in)
  • Improve our Site and products
  • Analyze usage patterns and trends
  • Detect and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract fulfillment: Processing necessary to fulfill our contractual obligations to you, such as processing your orders.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as improving our products and services, preventing fraud, and ensuring the security of our Site.
  • Consent: Processing based on your explicit consent, such as sending marketing communications.
  • Legal compliance: Processing necessary to comply with applicable laws and regulations.

5. Disclosure of Your Information

We may share your personal information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, customer support, and marketing.
  • Business Partners: We may share your information with business partners for joint marketing efforts or product offerings, but only if you have given us permission to do so.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information becomes subject to a different privacy policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Access controls and authentication procedures
  • Regular security assessments
  • Employee training on data security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You may request information about the personal data we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to our processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

When we transfer your personal information to other countries, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, such as entering into the European Commission's Standard Contractual Clauses with the recipients of your information.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For more information about these rights and how to exercise them, please refer to our "California Privacy Notice" below.

California Privacy Notice

This section applies only to California residents and supplements the information contained in our Privacy Policy.

Under the CCPA and CPRA, California residents have the following rights:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our purposes for collecting the information, and the categories of third parties with whom we have shared the information.
  • Right to Delete: You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions.
  • Right to Opt-Out of Sales: You have the right to opt-out of the sale of your personal information. However, we do not sell your personal information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use of your sensitive personal information to purposes necessary to provide the products or services you have requested.
  • Right to Correct: You have the right to request correction of inaccurate personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by means of a notice on our Site before the changes become effective.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nopsax
312 Belle St
Alton, IL 62002
United States
Email: privacy@nopsax.com
Phone: +1 (618) 433-8989